Lessons
A series of work/life lessons from the walk, as posted on my LinkedIn page each week.
#14: Criticism is everywhere. Genuine, heartfelt appreciation is rarer – and highly motivational. Use it more.
Stumbled upon a diamond in the rough last week (see picture). Rather a vibrant, architectural-marvel café/shop/community centre in a tiny, rural Welsh coastal village, half staffed by volunteers, half by staff paid the Living Wage (http://cletwr.com/). Haven from wind and rain. For electric car drivers, the only charger for 30 miles. Above all, bringing the village together. Owned by the community, for the community.
As I supped my tea, I asked a few questions, punctuated the odd “Wow, that’s so cool” and “Who had this vision?”. Each of the volunteers told me their story. They proudly told me so many things I struggled to remember everything. Then the manager came up and explained how they’d turned the vision into reality, and how it was financially sustainable. They responded to my appreciation and I went away, determined to spread the word.
We all benefit from giving and receiving appreciation. Its under-used.
Lesson #1: Checklists work, but they take real discipline to use. |
Lesson #2: Acts of kindness are twice blessed. (Apologies to Shakespeare.) |
Lesson #3: Social changes are happening fast. |
Lesson #4: Walking begets thinking. But walking and thinking need to be accompanied by talking. |
Lesson #5: Targets focus attention, create incentives and work. But they also distort. So…don’t discard targets, but think hard… |
Lesson #6: Quiet time really works. Make time for it. |
Lesson #7: Persuasion takes investment in time, stories and relationships. |
Lesson #8: Don’t waste emotional energy on irritations which will seem minor in hindsight. |
Lesson #9: Connect, listen and embrace coincidences. (Fate?) |
Lesson #10: Acknowledge our predecessors. |
Lesson #11: Persuasion works better after listening. |
Lesson #12: Inspiration is everywhere, if we look. |
Lesson #13: All three matter: what we do, which organization we work in and who we work for/with. |
Lesson #14: Criticism is everywhere. Genuine, heartfelt appreciation is rarer – and highly motivational. Use it more. |
Lesson #15: Community matters. |
Lesson #16: Suggestion for New Year’s resolution list: Take a long walk in 2019. |
Lesson #17: Sometimes all that’s needed is just to listen. No action necessary. |
Lesson #18: Vision, plus steps to attain it, is inspiring and practical. |
Lesson #19: Encourage and respond to contrary views. |
Lesson #20: Our actions and attitudes really do make a difference. |
Lesson #21: February is a good month to cement positive habits. |
Lesson #22: Small kindnesses can have large impacts. Including creating relationships. |
Lesson #23: We can recover (and sometimes do extraordinary things) from facing real adversity. |
Lesson #24: The personal touch really matters. The difference between neutrality/slight negativity and warm positive feelings. |
Lesson #25: Enthusiasm plus competence is infectious and motivating. |
Lesson #26: Life’s short. The potential satisfaction of change is greater than the disappointment of inaction. |
Lesson #27: The unusual happens unexpectedly. Relish it. |
Lesson #28: Use imagination when building a constituency for change. |
Lesson #29: Acts of kindness can have a long tail. |
Lesson #30: Strive, but remember to be kind to yourself. |
Lesson #31: Look and think before speaking. |
Lesson #32: Contemplation and branding are a powerful combination. |
Lesson #33: Tragedy can strengthen institutions – but it always takes personal leadership. |
Lesson #34: Make a mistake? Own, move on, learn… |
Lesson #35: Extraordinary kindness occurs more than we expect… |
Lesson #36: Optimistic, positive “followership” makes a huge difference. |
Lesson #37: Not worth fretting over minor “disasters”. They’re often not. |
Lesson #38: Ecosystems make a huge difference. Great organizations help make good ecosystems. |
Lesson #39: Reaching out works wonders. |
Lesson #40: Purpose is everything. And it's infectious. |